Cloud-Based Software
Run your entire tax business from anywhere — office, home, or on the road — with secure web access.
Upgrade Financial Solutions
Own Your Tax Business. Keep 100%.
Stop giving away your hard-earned money to franchise fees and revenue shares. With Upgrade Financial Solutions, you're not just using tax software — you're building a scalable business that's 100% yours. Your clients. Your brand. Your profit.
Nicole Horne · Founder & CEO
800+Tax Pros
17 yrsTrusted
$1MBonuses Paid
100%Fees Yours
Why Tax Pros Choose Upgrade Financial Solutions
Tax Software That Pays You First.
That's why hundreds of tax professionals have made the switch. You keep 100% of your fees with no splits or hidden charges — and full visibility into exactly how you get paid.
Partners in our network have shared in over $1 million in year-end bonuses. This isn't a franchise. It's your business, built on our infrastructure.
- Keep 100% of your fees — no splits, no hidden charges
- Full transparency on backend fees — you always know what you earn
- Trusted nationwide — over 17 years of proven excellence
- Over $1M in year-end bonuses distributed to partners
- Multi-million-dollar success stories from real users
- Your clients, your brand, your profit — always
Your All-in-One Solution
Everything You Need to Run & Scale
Modern, secure, and built for ambitious tax professionals — from solo preparers to enterprise service bureaus.
Unlimited E-Filing
Serve clients across all 50 states with unlimited e-filing at no extra cost.
Bank Products & Refunds
Simplify refund disbursements with built-in banking partners — refund advances, direct deposits and check disbursements.
Built-In Marketing
Done-for-you marketing tools — ready-to-use flyers, social media templates, and promotional kits.
Audit Protection & Security
Audit support, encrypted data security, and identity protection features that keep you and your clients safe.
24/7 Expert Support
We don't do bots — only real professionals who understand your business and pick up when you need them.
Full CRM Included
Manage leads, run drip campaigns, collect e-signatures and keep every client relationship in one place.
Responsive Website
A fully branded, mobile-friendly website is included with your Service Bureau.
Backend Fee Transparency
Know exactly how you get paid — every fee, every payout, clearly laid out.
Included Free
The All-In-One CRM That Runs Your Business
The Upgrade Financial Solutions CRM is included free with your Service Bureau package — so you can capture leads, automate follow-up and serve clients from one dashboard.
- Lead capture & sales pipelines
- SMS & email automation
- Secure client portal
- Calendar & online booking
- Marketing campaigns & drip sequences
- Reputation & review collection
- Branded mobile app for your office
- Real-time reports & dashboards
- Two-way text messaging with clients
- Document e-signature workflows
The $3,500 Program
You Don't Need Another Tax Software Company. You Need a Service Bureau Partner.
We don't just show you how much money a Service Bureau can make. We show you how to build one.
300Returns last season
500Returns last season
1,000+Returns last season
Software Turned On. Then You're On Your Own.
That's the experience too many EROs have had with other providers:
- No professional website
- No real CRM training
- No client intake system
- No business training to grow
- Support that disappears after setup
The Infrastructure to Build Your Service Bureau
$3,500
- Your own Service Bureau
- Desktop tax software
- Web-based tax software
- CRM system
- CRM training & support
- Professional website
- Digital client intake & document upload
- Client communication tools
- Your own tech support team
- Service Bureau business training
- Back-end fee opportunities
- TWO back-end bonus payouts — June & November*
*Back-end fees and bonuses are subject to applicable program terms, eligibility, production, and funding requirements. Individual results vary.
Choose Your Power Package
Transparent Pricing. Premium Tools.
Each plan is engineered to help you grow — pick the one that fits where your business is headed.
Desktop
$399
per registered EFIN · upon request for individuals who do corporate returns
- Desktop or Dashboard
- All States Included
- Unlimited E-filing
- Business Package
- Paper Cut
- Bank Product Registration
Most Popular
Service Bureau
$3,500
one-time · full white-label suite
- Unlimited Software
- Co-Branding Included
- Full CRM Included
- Website Included
- Office Setup
- Dedicated Tech Support
- Your Own Tech Support Team
- E-file Support
- Bank Product Registration Assistance
- Backend Fee Training
Pro Web
$199
per registered EFIN · cloud-based, work from anywhere
- All States Included
- Unlimited E-filing
- Paperless Office
- Bank Product Registration
Transparent Backend
Know Exactly How You Get Paid
Back-End Fees
Deducted from the proceeds of the taxpayer's refund per federally funded bank product processed through Santa Barbara Bank (TPG) and Refund Advantage.
Bank Fee$39.95
Transmission Fee$3.00
Transmission Add-On Fee$78.00
Technology Fee$18.00
✓ Santa Barbara Bank (TPG) — Approved
✓ Refund Advantage — Approved
✓ Federally Funded
How You Make Money
- Tax Software Fee — DesktopCost is $100 per location; anything above that is retained by the ERO.
- Tax Software Fee — Web-BasedCost is $50 per location; anything above that is retained by the ERO.
- Service Bureau FeeThe ERO may charge up to $99 — 100% goes to the ERO.
- Transmission Add-On Fee$78, of which $39 goes to the ERO. More add-ons may apply per bank product guidelines.
Grow Revenue
Identity Theft Protection — A New Revenue Stream
Offer your clients peace of mind, guaranteed — and add a recurring income stream to your practice.
Dark Web Cyber Monitoring
Lost Wallet Assistance
Change of Address Alerts
$1 Million Guarantee
Full Restoration Services
SSN Trace
Credit Monitoring
Contact Us
Founder · CEO · Upgrade Financial Solutions
Nicole Horne — The Vision Behind Upgrade Financial Solutions
Nicole Horne built Upgrade Financial Solutions with one mission: give tax professionals the tools, training and support to own their business outright — not rent it from someone else.
As a Service Bureau owner herself, Nicole knows what it takes to grow from a single office into a thriving bureau. Upgrade Financial Solutions exists so every partner gets real investment, real training and a real partner in their success.
“When you upgrade your business, you upgrade your life. We're here to help you build something that's truly yours.”
Why We're Different
More Than Software — Your Partner in Success
01Professional marketing collateral
02Software training materials
03Customizable contract templates
04Strategic pricing structures
05Co-branding & dedicated technical support
06Freedom, flexibility & ongoing support
Your Empire Starts Here
Build Your Legacy With Upgrade Financial Solutions
Your journey to financial freedom and business ownership starts here. Join the tax professionals who stopped splitting their fees and started building something of their own.